Frequently Asked Questions
Find answers to common questions about ordering, shipping, and our products.
Standard shipping within Bangladesh typically takes 2-5 business days. For remote areas, please allow up to 7 business days. You can track your order using the specific tracking ID provided in your confirmation email.
We accept returns for unworn and unwashed fabrics within 7 days of delivery. Custom-cut lengths or explicitly marked final sale items are not eligible for exchange or return.
Unless explicitly stated in the product description, our fabrics are shipped direct from the loom and may experience minor shrinkage during the first wash. We recommend pre-washing before tailoring.
Yes, we offer competitive wholesale rates for designers, boutiques, and bulk buyers. Please reach out via our Contact Us page with your requirements for a customized quote.